JOB DESCRIPTION
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Perform Cold Calling and generating IT Professional Services leads
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with Business Development Director to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
JOB QUALIFICATION
- Bachelor’s degree in Business Management, Marketing, or related field
- Have worked in the IT industry
- Experience in Sales, Marketing, or related field
- Strong communication skills and IT fluency
- Ability to present and explain ideas to a variety of audiences
- Ability to manage complex projects and multi-task
- Strong organizational and time management skills
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty
- Ability to sell value and create credibility
- Enthusiastic to build good relationships with people
- Willing to work in a Hybrid setup
OTHER JOB REQUIREMENTS
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Quezon CityCOMPANY PREVIEW
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COMPANY OVERVIEW
Established in 2007, we provide Information Technology solutions and services to medium and large enterprises in USA Canada, Europe, India, Singapore, Malaysia, Philippines, Japan, Australia, and New Zealand markets.
We understand that technology must be in complete harmonious with the competitive strategies of our clients and businesses we service. In tune with this principle, we have worked closely with our clients in understanding their business processes and the challenges they face in the data driven information age. With over 14 years of expertise offering IT solutions, we help our clients with data centre modernization, consulting, design, implementation, annual maintenance & support. We have built up the framework and processes needed to make enterprise data centre and applications efficient.
Our technology offerings are built on our success stories, with a global-renowned management philosophy, a strong culture of innovation, risk-taking, and a persistent focus on customer relationships to help solve their complex and most interesting business challenges. NYGCI gives organizations unparalleled access to cutting-edge technologies by offering low-cost infrastructure on cloud or on-premises and by leveraging our expertise on application modernization, data centre computing, data science, cloud & applied intelligence.