Workforce analysts interpret, analyze, rate, and make recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience.
Their job description entails gathering and reviewing a lot of information related to staff performance and customer issues with the goal of determining ways to improve operations through effective staffing decisions and increase customer satisfaction.
Workforce analysts work in the manufacturing sector, transportation companies, contact centers, etc.
They are responsible for preparing and managing staffing and scheduling to ensure that a sufficient amount of staff is available to perform all required tasks.
They are responsible for assessing staffing levels daily, and monitoring attendance and schedule adherence.
Dempsey Resource Management Inc. (DEMPSEY) is an executive search and referral services company. We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization. The posotion we are targeting for our referred candidates are those intended for direct hiring by our clients.
Our candidates are competitive. We source and refer not only graduates of Metro Manila schools but also choose top graduates of provincial and state colleges and universities. Majority of our successful placements are graduates and board passers from outside Metro Manila.