Bilingual Customer Support Representative Spanish
Bilingual Customer Support Representative Spanish
JOB DESCRIPTION
Role:
The Bilingual Customer Support Representative validates the compliance of different types of content (e.g. documents, reviews, images videos, etc.) submitted by members/users of an application against a set of moderation rules, approving for publication only of the content consistent with them.
JOB QUALIFICATION
Qualifications:
- English Proficiency should be B2 in both written and spoken
- The Second Language (Spanish) should be C1 written and Spoken.
- Internet use (navigate on the Internet, searching the information, search engine, email, using an e-mail address, sending and receiving emails, inserting a signature, filter usage, password change)
- Minimum 1-year expertise in the BPO industry (Contact Center, back-office support, inbound/outbound voice or non-voice account, Content Moderation)
OTHER JOB REQUIREMENTS
COMPANY PREVIEW
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COMPANY OVERVIEW
Since our launch in 2004, we now deliver services from 12 sites across the globe (+WFH), operate in 35+ languages, and have over 3,000 dedicated employees. We passionately provide outsourced call centers, content moderation, and digital-first solutions to hyper-growth companies everywhere. We co-create and co-strategize with our clients, a rarity in the BPO industry, helping them create globally scalable solutions that ensure maximum brand experience and protection.
WHY JOIN US?
We deliver multi-cultural business process outsourcing and customer support services from the world’s most attractive outsourcing locations.
We believe that language skills alone are not enough for successful outsourcing operations. Cultural affinity is equally important.
More than 35 languages can be serviced from our locations in EMEA (Portugal, Poland, Turkey, Romania), APAC (Philippines, Taipei), AMERICAS (the U.S.), and Work from Home delivery capabilities, all resulting in impressive cost advantages with extraordinary language and cultural skills.