JOB DESCRIPTION
- Conducts Connect and coaching sessions to create a secure environment for employees to discuss issues that are troubling them in their professional lives.
- Serves as liaison with the allocated HRBPs in order to consolidate risk, needs, and aspirations information supporting its stakeholders and the business needs.
- Serves as a gatekeeper and distribution point for specialized Occupational Health and Safety services.
- Supports implementation of organizational change at all levels and facilitates support group activities and other well-being activities.
JOB QUALIFICATION
- Must be a licensed Psychometrician
- A graduate of BA in Psychology/Sociology, Human Resources, Law, or a related field (Pedagogy or trainer certification are an asset
- At least 6 months of experience in HR, preferably in labor relations or counseling but not required.
OTHER JOB REQUIREMENTS
WORK LOCATION
DavaoCOMPANY PREVIEW
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COMPANY OVERVIEW
Since our launch in 2004, we now deliver services from 12 sites across the globe (+WFH), operate in 35+ languages, and have over 3,000 dedicated employees. We passionately provide outsourced call centers, content moderation, and digital-first solutions to hyper-growth companies everywhere. We co-create and co-strategize with our clients, a rarity in the BPO industry, helping them create globally scalable solutions that ensure maximum brand experience and protection.
WHY JOIN US?
We deliver multi-cultural business process outsourcing and customer support services from the world’s most attractive outsourcing locations.
We believe that language skills alone are not enough for successful outsourcing operations. Cultural affinity is equally important.
More than 35 languages can be serviced from our locations in EMEA (Portugal, Poland, Turkey, Romania), APAC (Philippines, Taipei), AMERICAS (the U.S.), and Work from Home delivery capabilities, all resulting in impressive cost advantages with extraordinary language and cultural skills.