Product Support - Technical Specialist
Product Support - Technical Specialist
JOB DESCRIPTION
- Pre-sale product inspection and testing.
- Pre-sale product assembly, as needed.
- Manage and implement the on-site installation, repair, maintenance, and test tasks.
- Ensure proper turnover of product.
- Facilitate technical training for handlers of products to ensure proper use or application.
- Provide service and customer support during field visits or dispatches.
- Diagnosing possible technical problems, determining and implementing proper solutions.
- Comprehend customer requirements and make appropriate recommendations.
- Build positive relationships with customers.
- Produce timely and detailed service reports, continuous monitoring data and analysis, and other technical documents.
- Cooperate and communicate with other teams (e.g. sales, technical) and ensure smooth coordination.
- Give applicable technical product analysis, forecasting, and advice to Supply Chain Management.
JOB QUALIFICATION
- Holder of a technical degree or certification.
- At least 2 years of proven work experience in the field or similar.
- Computer literate, especially in using MS Office Applications (Word, Excel)
- Excellent time-management skills.
- Ability to work with flexible shifts.
- Willing to travel to areas in the Philippines, mostly Luzon.
- Willing to travel abroad for meetings, conferences, training, and seminars, as applicable.
- Familiarity of product lines as enumerated above.
- Good communication skills.
- Legible handwriting.
- Preferably, with a valid code 2 Driver’s License with impeccable driving ability and record.
OTHER JOB REQUIREMENTS
WORK LOCATION
Antipolo City, Talisay City, General Santos CityCOMPANY PREVIEW
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COMPANY OVERVIEW
Dempsey Resource Management Inc. (DEMPSEY) is an executive search and referral services company. We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization. The job positions we are targeting for our referred candidates are those intended for direct hiring by our clients.
Our company is not a contracting agency. We do not hire and deploy people to other companies for contractual, temporary jobs, or even special projects.
WHY JOIN US?
Dempsey Resource Management Inc. (DEMPSEY) is committed to finding our candidates the right job in the right company. We make preliminary assessments of the candidates’ qualifications and match them with that of our Clients’ requirements.
DEMPSEY does not charge any fee to our Candidates, whether or not they are successfully hired.
By applying through email, the Applicants’ resumes will automatically be put on our active file. Once we determine that your qualification and/or experience matches that of the Clients’ requirements, we shall endorse you to the Client for their own screening and short-listing.
The general information about the Client and other relevant matters will be discussed with you once our Client informs us to schedule you for your interviews and evaluation process.
Once endorsed, our Candidate will have a better opportunity of getting hired.