JOB DESCRIPTION
- Handle customer orders, staff bottle requests, and point of sale materials for promotional activities and ensure completeness of required documentation and necessary approvals, strictly following set timelines.
- Identify and assess customers’ needs to achieve satisfaction.
- Respond promptly to customers’ inquiries.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Follow communication procedures, and guidelines.
- Stocks reservation as and when required.
- Filing of order forms/invoices
- Ship confirmation for order and free issues.
- Monitor & maintain updated product price list.
- Work hand in hand with the client for the responsibility of month-end closing
- Verification of invoices for payment approval
- Maintain damage records, backorder logs, and handling of returns (if any)
- Perform other duties assigned from time to time.
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Business Studies/Administration/Management
Specialization
Customer Service
WORK LOCATION
PasayCOMPANY PREVIEW
Average application processing time
Dress Code
Language
Less than 1 week
Dress Code
Semi-formal
Language
English
Industry
Telephone No.
Mobile No.
Company Size
Others
Telephone No.
+63 9171827348
Mobile No.
+63 9171827348
Company Size
400 employees
Benefits
Working Hours
Sunday
Closed
Monday
8:00 am-5:00 pm
Tuesday
8:00 am-5:00 pm
Wednesday
8:00 am-5:00 pm
Thursday
8:00 am-5:00 pm
Friday
8:00 am-5:00 pm
Saturday
8:00 am-5:00 pm
COMPANY OVERVIEW
UpSkill is a manpower and outsourcing services company that focuses on skills-trained, values-aligned personnel and programs across various fields.
We source, screen, train, and develop our employees before assigning them, and offer managed-service options to actively involve any of our management team members on the job.
Our management team is composed of professionals from a wide variety of industries: marketing, sales/retail, HR and payroll, digital marketing, and training and development. This enables us to better understand your needs and more closely align with your requirements.