Customer Care Specialist

Full-time Work Set Up:
STACKph
| Industry: Human Resources

Customer Care Specialist

Full-time
STACKph
| Industry: Human Resources

JOB DESCRIPTION

As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell :

  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various Concentrix and client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner

You may be our next Customer Experience Champion if you :

  • Are a college graduate, with or without BPO experience
  • Have an experience of at least six (6) months in the BPO industry; but candidates without BPO experience are also welcome to apply
  • Have good English communication skills
  • Have working knowledge on computers
  • Have good customer service, multi-tasking and problem-solving skills
  • Are willing to work in shifting schedule

Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

OTHER JOB REQUIREMENTS

Education
Bachelor's/College Degree
Field of study
Others
Specialization
Customer Service

WORK LOCATION

Bridgetowne, Pasig

COMPANY PREVIEW

Average application processing time
Less than 1 week


Dress Code
Casual

Language
Industry
Human Resources

Telephone No.
+63 (02) 8637 9787

Mobile No.
+63 (02) 8637 9787


Benefits

Working Hours
Sunday
Closed
Monday
8:00 am-5:00 am
Tuesday
8:00 am-5:00 am
Wednesday
8:00 am-5:00 am
Thursday
8:00 am-5:00 am
Friday
8:00 am-5:00 am
Saturday
Closed

COMPANY OVERVIEW

Reliving the vision of caring and embracing employment opportunities in the IT-BPM sector here in the Philippines and Australia, a once dream was realized through the birth of STACKph, a GDV Business Services Co.

STACKph, a brand name chosen to represent the abundance of right-fit talents in all areas of the metro and countryside whilst GDV Business Services Co. is the legal business name registered in Securities and Exchange Commission. The company was registered on 17th January 2019 in Pasay, City, Metro Manila Philippines.

We play on a different playing field since our goal is to serve the businesses efficiently and consistently to make sure they keep on running and that is why we not only supply people, we also supply what the people inside the businesses need.

WHY JOIN US?

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