JOB DESCRIPTION
Duties/Responsibilities:
- Interacts with customers via telephone, email, online chat, or in-person to provide support and information on products or services.
- Collects and enters orders for new or additional products or services.
- Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
- Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Business Studies/Administration/Management
Specialization
Retail Sales
WORK LOCATION
MakatiCOMPANY PREVIEW
Average application processing time
Dress Code
Language
Less than 1 week
Dress Code
Any
Language
Industry
Telephone No.
Mobile No.
Others
Telephone No.
+63 639956413124
Mobile No.
+63 639956413124
Benefits
Working Hours
Sunday
Closed
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
COMPANY OVERVIEW
1Export, Helping Local Businesses Go Global, We are a One stop, end-to-end solution for cross-border trade.
Our Mission:
INNOVATE EXPORTS: Push MSMEs to become GLOBALLY COMPETITIVE
IMPROVE ACCESSIBILITY: Enable MSMEs to become COMPLIANT
INCREASE MARKET REACH: Expand MSME networks to become MAINSTREAM
WHY JOIN US?
1Export, Helping Local Businesses Go Global, We are a One stop, end-to-end solution for cross-border trade.