JOB DESCRIPTION
Job Description
Qualifications:
- Must have 2 years of reporting experience
- Must have Excel, VBA Macro, Reporting Experience
- Working experience in a call center/BPO industry
Responsibilities:
- Performance reporting and monitoring real time activities
- Coordinates with Stateside WFM/ Operations on Schedules, Overtime & shrinkage planning.
- Conduct and manage outcomes of various studies that include analyzing, reviewing, forecasting, trending, and Presenting information for operational and business planning.
- Support short and long term operational/strategic business activities – by developing, enhancing, and maintaining operational information and models.
- Develop and implement effective/strategic business solutions through research and analysis of data and business processes.
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Business Studies/Administration/Management
Specialization
Clerical/Administrative
WORK LOCATION
TaguigCOMPANY PREVIEW
Average application processing time
Dress Code
Language
Less than 1 week
Dress Code
Casual
Language
English
Industry
Telephone No.
Mobile No.
Company Size
Human Resources
Telephone No.
+63 9468554043
Mobile No.
+63 9956634675
Company Size
10000 employees
Benefits
Working Hours
Sunday
Closed
Monday
8:00 am-6:00 pm
Tuesday
8:00 am-6:00 pm
Wednesday
8:00 am-6:00 pm
Thursday
8:00 am-6:00 pm
Friday
8:00 am-6:00 pm
Saturday
8:00 am-6:00 pm
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