The Opportunity

Esco Lifesciences Group provides enabling technologies, products, and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest-growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products, and talent across the world, with global operations spanning the US, Europe, and Asia.

Responsibilities:

• Prepare and follow-up quotations approval and provide leads to increase Service department sales.
• Responsible for supporting sales of ESCO Products or services to achieve forecasted sales budget.
• Maintain and expand the existing network of clientele to service the requirements of a target market.
• Maintains customer rapport and builds relations with customers.
• Work with the Operations/Sales Manager to increase the market presence and market share, achieve targeted figures, and collect receivables.
• Monitor the flow of sales and service operations with customers.
• Execute marketing strategies, objectives, targets, and measures.
• Provide assistance to facilitate and conduct end-user seminars.
• Monitor repairs and maintenance activities through the Service Engineers to ensure operational efficiency and to target required hours for machine repair
• Offer and monitor all service contracts assigned within their specific areas
• Coordinate directly with the factory all service parts needed.
• Other tasks and responsibilities may be assigned by the Management.

The Ideal Candidate Would Possess:

• Diploma or Degree in Engineering/Business Administration/ Life Sciences
• With at least one (1) year of working experience in sales, service, and coordination
• Excellent communication and interpersonal skills both in person and by phone, with high professionalism.
• Excellent customer service ethics and high expectations for quality.
• Strong organizational skills.
• Highly operational person.
• Able to work under pressure with target deadlines.