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Job Overview

The Solutions Engineer is a key position in the sales and marketing of Media Display Solutions to achieve financial targets by providing technical presentation and discussion in a manner that clients will understand. The Solutions Engineer in responsible for assessing the technical needs of both the client and the organization, provides effective and efficient solution design, and conducts user training for clients.

As MDS aims to achieve and focus on efficient and effective solution selling with superior service, the Solution Engineer shall perform technical and product research in assistance to Business Division Head to develop new product, redesign existing products and testing on product concepts. The position shall also conduct trainings to Technical Support Team and other key persons to ensure that they are equipped for project implementation.

Duties and Responsibilities

• Solicits and maintains accounts through proper implementation of sales and marketing strategies
• Prepares and delivers technical presentations of products and services to clients and partners
• Conducts site visit and ocular inspection
• Conducts technical assessment to provide effective and efficient solution design and bill of materials
• Calculates client quotation and conducts cost analysis
• Negotiates and closes tender details and contract terms
• Provides diagram for electrical and data supply in coordination with MDS Operations Team
• Conducts user training to end-users
• Research and keep up with technology trends to identify and or develop new products/services
• Establish and maintain good working relationship and coordination with Sales team and other company divisions
• Provides technical training to ensure technical support team and partners are well equipped
• Provides technical support as necessary
• Prepares sales and client reports
• Does administrative tasks such as:
• Reimbursement and liquidation of expenses
• Preparation and facilitation of Turnover Documents
• Maintain an organize and accurate documentation systems in accordance to the company’s standard procedures and process
• To perform other related tasks from time to time

Job Specification

• At least 2 years’ experience in technical sales
• A Bachelor’s degree in Engineering (Electronics Communication Engineering) or equivalent.
• Working experience with LED and Audio Visual Systems
• Proficiency in using MS Office
• Excellent relationship building skills
• Excellent listening and presentation skills
• Excellent in analytical and problem solving skills
• Proficient in conducting cost analysis
• Excellent time management skills
• Good negotiation skills
• Good eye for details