Experience and Skills Required:

• Bachelor’s Degree in a relevant fields.

• 3+ years of experience in digital marketing campaign execution and/or marketing automation/CRM experience.

• Salesforce Development/Customizations (APEX, Visual Force) experience.

• 2+ years developing and integrating Marketing Cloud with different Salesforce applications.

• 2+ years of experience with REST, Salesforce, database and SFTP connectors.

• Experience with other marketing technologies and analytics tools (i.e. Adobe, Oracle, Sprinklr, Google, etc.)

• Ability to learn fast & work in a face paced, dynamic work environment

• Good understanding of Web Services (SOAP & REST), XML and JSON formats document schemas

• Excellent English written and verbal communication and presentation skills.

• Attention to detail with a problem-solving mindset.

• Bonus would be to have gained relevant experience in both Australia and the USA.

• Enjoy working in a fast-paced and ever evolving environment.

• Ability to travel occasionally to meet international colleagues and deal with remote teams and colleagues working in different time zones.

• Excitement and energy to be part of the global expansion of a well-resourced, dynamic B2B FinTech business operating in Australia and launching in the USA.

The Role

As the Salesforce Marketing Cloud Manager, you will bring Salesforce Marketing Cloud technical & product expertise to our business and deliver best-in-class marketing automation solutions. You will report to the Head of Marketing located in the USA and work the Australian time zone. You will:

• be very experienced with all Salesforce Marketing tools.

• work with the marketing team to build and deliver optimal Digital Marketing initiatives, leveraging data, technology and marketing strategy

• lead the solution design process with Marketing Cloud including building journeys, writing queries, building data extensions, writing AMPScripts and knowledge of SSJS.

• debug campaign automation solutions as well as maintaining and troubleshooting in-flight solutions.

• assist in the design of marketing automation programs including triggered sends, automation activities,

platform configuration, multi-channel integrations, audience segmentation, and other components needed for marketing campaigns.

• work with cross-functional teams to design solutions for cross-platform interaction and create data models with CRM/service platforms to pass engagement data back and forth.

• implement marketing automation & CRM solutions and provide recommendations that drive results for client campaigns and larger business objectives.

• solve challenging business problems creatively, efficiently, and independently, especially when faced with time and operational constraints or ambiguity.

• deliver on multiple initiatives in the same time frame with minimal supervision.

• have excellent English written and verbal communication skills, build effective relationships and articulate complex requirements.

• enjoy working in a dynamic, rapid growth, financial technology centric operating environment.