JOB DESCRIPTION

PROBEGROUP PHILIPPINES INC.
We are currently on the hunt for:
 
CUSTOMER EXPERIENCE EXECUTIVE
 
Work Type: VOICE HELPDESK CAMPAIGN
Work Condition: Permanent - Full-time Employment
Work Arrangement: Onsite
Reporting Site: EASTWOOD / CLARK, PAMPANGA
Salary Package: 24,000.00 all in package
 
About the Role:
Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner. 
 
Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics.
 
Qualifications:
• At least High School Graduate
• IT fresh graduates are also welcome to apply
• Experience in IT / BPO related industry is an advantage
 
What to expect:
• 24/7 Operations
• HMO on Day 1
• Group Life Insurance
• Leave Encashment
• 2 Rest days in a week
• HMO Dependent Program
• 24 PTOs / Leave Credits Annually
• Shuttle Service Provided
 
Now, let us tell you more about Probe Group.
At Probe Group, we're all about Purpose, People and Passion. We work hard and love a good challenge (or multiple). With clients spanning across Australia, New Zealand, and the Philippines, we’re no stranger to thinking big and working with innovative minds to achieve great success. We’re dedicated to doing things better than the day before, and our exponential growth over the past three years is living proof that we’ve stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
We’re committed to continuously improving and maintaining our diverse and inclusive workforce.
 
Our promise to you.
Nobody wants a boring job. And there’s no rule that says that work can’t be fun. We promise that every day will be different. Fun will be had. Career development. and Rewards for a job well done
 
To join our Probe family now, follow this link https://bit.ly/Probegroup-Helpdesk to proceed!
CAMPAIGN CODE: CIT

OTHER JOB REQUIREMENTS

Education
High School Diploma
Field of study
Computer Science/Information Technology
Specialization
Tech & Helpdesk Support

COMPANY PREVIEW

Average application processing time
Less than 1 week


Dress Code
Casual

Language
English
Industry
BPO / Call Centers

Telephone No.
+63 9178060493

Mobile No.
+63 9266894328

Company Size
8000 employees

Benefits

Working Hours
Sunday
8:00 am-9:00 pm
Monday
8:00 am-9:00 pm
Tuesday
8:00 am-9:00 pm
Wednesday
8:00 am-9:00 pm
Thursday
8:00 am-9:00 pm
Friday
8:00 am-9:00 pm
Saturday
8:00 am-9:00 pm

COMPANY OVERVIEW

Who are we? 

Probe Group is an Australian private firm with global reach, world class business systems, operational controls and beautifully simple solutions. 

 

We have 4 sites in the Philippines so far –

Philplans Corporate Center in BGC, The Curve in BGC, Wilcon IT Hub in Makati and 1880 Eastwood

We have a headcount of 2500 employees in Manila alone, 2782 in Australia and 570 in New Zealand.

WHY JOIN US?

At Probe Group, we're all about Purpose, People and Passion. We work hard and love a good challenge (or multiple). With clients spanning across Australia, New Zealand, and the Philippines, we’re no stranger to thinking big and working with innovative minds to achieve great success. We’re dedicated to doing things better than the day before, and our exponential growth over the past three years is living proof that we’ve stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

We’re committed to continuously improving and maintaining our diverse and inclusive workforce.

 

Our promise to you:

Nobody wants a boring job. And there’s no rule that says that work can’t be fun. We promise that every day will be different. Fun will be had. Career development. and Rewards for a job well done

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