Tier 2 Platform Engineer
Tier 2 Platform Engineer
JOB DESCRIPTION
Position Summary
• Provide first line support for all server & messaging used within the company in development, test and live production environments including liaison with suppliers & vendors.
• Maintain servers and server applications - installation, monitoring and maintenance.
• Support end-users, & IT personnel in all platform related areas required for adhering to SLA’s.
• Ensure performance, availability & security of all company & client data.
• Ensure accuracy of documentation & troubleshooting checklists as required supporting IT services.
Job Qualifications
• Bachelor's Degree in Computer Science, Information Technology or other related courses.
• At least 3 years IT support work experience.
• Can work in the office, RCBC Plaza Makati City.
• Shifting schedule including special/regular holidays.
• On-Call support.
Technical Qualifications
1. Must have at least 1-year hands-on work experience:
• Active Directory, Group Policy Objects (GPO) & File/Folder Permissions
• Windows Server 2012 or 2016/2019
2. Must have at least 2-years hands-on work experience:
• Microsoft Exchange Server 2013 or 2016/2019
• PowerShell
2. Preferably with experience in any of the following:
• Windows Server alerts and performance investigation
• Anti-Virus: Apex One Trend Micro
• Anti-Spam: FortiMail
• Skype for Business
• Azure Cloud Technology
• Microsoft Hyper-V
• Microsoft SQL Server
• Backup & Recovery: Data Protection Manager, Acronis Enterprise, Veeam
• Certifications such as: MCP, MTA, MCSA, ITIL, Security+, Azure
Other Skills
• Good customer relations
• Interpersonal skills in a team environment
• Possess American English grammar, oral and written skills
• Strong Analytical Skills
OTHER JOB REQUIREMENTS
WORK LOCATION
MakatiCOMPANY PREVIEW
Dress Code
Language
Telephone No.
Mobile No.
Company Size
COMPANY OVERVIEW
eData Services is an American owned and operated Health Information Management Company that has been in business for more than 15 years. We employ nearly 600 medical professionals including dozens of Medical Doctors and hundreds of Registered Nurses. We also employ Dentists, Pharmacists, Psychologists, and Registered Physical Therapists.
We deliver customized services to over 500 clients throughout the United States; 24 hours a day, 7 days a week. Our services include:
- Medical Record Summarization
- Dictation Transcription (Medical and Legal)
- Medical Report Editing
- AMA Impairment Ratings
- Comprehensive Medical History Taking by Telephone
- Depo Summaries
- Incoming Mail Processing
- EHR Data Entry
- Utilization Review
- Live, Real-Time Virtual Scribe Services during Exam Encounters
- Live, Real-Time Virtual Medical Services
- Insurance Eligibility, Benefit, and Coverage Verification
- Claim Denial Appeals and other EOB issues
- Securement of Treatment Authorizations
- Patient Scheduling
- Patient Appointment Reminder Calling
- Billing and Collections
- Preparation and Transmission of Referral Letters
- Computerized Physician Order Entry
- Incoming Telephone Call Handling
- Full Telephone Receptionist Services
- Lunch Hour Telephone Coverage
- Claims Submission
- After Hours Telephone Coverage
- Patient Inquiry Handling
We are HIPAA compliant and adhere to all Federal and State laws governing the security of Protected Health Information. All work is exchanged with our clients through encrypted internet connections. We utilize secured Microsoft Azure Cloud and on premise servers to ensure redundancy, speed, and security.
eData’s head office is located in Beverly Hills, California. Our center of operations is located in Makati, the center of Manila, Philippines’ business district. Our Philippine offices are located in RCBC Plaza, which also houses the Canadian, Australian, German, and European Union Embassies. We selected the Philippines because of the availability, at a reasonable salary, of highly skilled doctors, nurses, and other medical professionals that speak English and understand American customs. The US healthcare industry, including American hospitals, consistently recruits from the same highly skilled pool of professionals employed by eData Services.
WHY JOIN US?
- NO EXPERIENCE NEEDED
- NO AGE LIMIT
- PAID ATTENDANCE IN TRAINING