JOB DESCRIPTION
- Management of network, server, backup and related IT infrastructure
- Management of firewalls, VPN, remote desktop and related security systems
- Desktop support and troubleshooting
- Support for all mobile, telecommunication and related devices
- Support for laptop/desktop procurement, maintenance and security
- Maintenance of licensing and inventory records
- Maintenance of technical and support documentation
- Project management, technical support and problem solving for OPERA System, Locksets, Keycard System.
- Budgeting and planning for IT function
- Development of effective vendor relationships
- Liaison with partner organizations to develop integration strategies and methodologies
- Execution of IT business recovery processes
- Troubleshoot and resolve hardware, connection, and software issues
- Coordinate with authorized vendor for PC hardware repair.
- Monitor and remove virus, spy-ware, and other non-authorized software.
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Computer Science/Information Technology
Specialization
IT - Network/Sys/DB Admin