Customer Service Representatives
Customer Service Representatives
JOB DESCRIPTION
- Provide quality customer service and a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing the correct offered products information so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
OTHER JOB REQUIREMENTS
WORK LOCATION
DavaoCOMPANY PREVIEW
Dress Code
Language
Telephone No.
Mobile No.
COMPANY OVERVIEW
As a strategic partner, SixEleven provides a 24/7 inbound and outbound support enterprise that can improve your company's position in today's very competitive and highly technologically involved market. We take pride in utilizing today's state of the art technologies by incorporating them into our day to day operations while keeping things simple and precise to achieve specific goals. We provide you with the solutions and with services that work.
- SixEleven Global Services and Solutions is a 3000 seat contact center. We started our operations in May of 2006. We are located in the heart of the metropolitan city of Davao and General Santos City in the Philippines.
- We are proud to be the first Filipino-owned and Mindanao-based international contact center designed to provide quality services in various arenas of Sales, Marketing and Customer Support.
- We house an army of individuals committed to Excellence and Professionalism. Equipped with the most modern facilities and state-of-the-art technology such interactive voice responses, automatic call distribution, predictive dialing, automatic number identification, web collaboration, and email management.
- We are committed to provide our clients with quality and highly effective Customer Relationship Management services designed to answer their needs for corporate productivity, growth and profitability.
- SixEleven provides a complete line of Customer Relationship Management support services designed to complement the needs of technology-driven companies, adding value to their business operations, product and brand development and after-sales services.
WHY JOIN US?
Are you searching for the right career path? Want to take the chance to build a career even in the midst of the pandemic?
Be part of our growing family at SixEleven Global Services!
Our doors are wide open to welcome amazing people like you. We are still hiring Customer Service Representatives. Get the chance to work in a fast-growing company that offers competitive salaries and great benefits!
Visit any of our recruitment hubs from Monday to Friday 08:00 AM till 05:00 PM.
Our offices are located at:
Site 1 - Mabini corner Araullo Sts., Davao City | 0919 067 0686
Site 2 - Stockbridge Compound, Bugac Maa, Davao City | 0919 064 1829
Gensan - 4F Joji Ilagan Building, Leon Llido St., General Santos City | 0919 066 5234
What are you waiting for?
Start your career with us and Apply now! See you!