The Opportunity

Esco Lifesciences provides enabling technologies, products, and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest-growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.

Main Duties

As a Product Specialist, you will work closely with the Bioprocess Scientists, Business Development, Sales, Distribution Center, and Management to plan, create, market, interact, sell, and maintain master-level product data.

• Strategically plan production, marketing, and sales, and interact with many organizational departments and customers
• Product management duties including pricing, product launches, and execution of promotional activities
• First line technical service response with backup from Engineering
• Train employees such as salespeople and customer service representatives to assist in optimizing sales and customer satisfaction
• Interact directly with customers to improve the product and understand the customers' needs and the product's future direction
• Manages projects in the organization that bring a new product from a concept to its launch into the marketplace
• Monitor bioprocessing industry trends and provide expertise and advice to drive product development
• Enhance the existing products the organization produces or develop new products
• Provide support to the design and engineering team in the development of the new product
• Evaluates market trends and suggests new product development or changes to the existing product line in an organization
• Ensure the profitability and continued growth of Esco products

Qualifications/ Requirements

• Bachelor’s degree or Masters in Bioengineering, Biotechnology, Biology, Molecular Biology, or Life Sciences
• Strong working knowledge of bioprocessing workflow (upstream processing and downstream processing) especially on bioreactors
• Two to three years of experience as a product specialist, preferably in the biopharmaceutical industry, field applications, or technical support of manufacturing hardware
• Knowledgeable of GMP and FDA guidelines for bioprocessing
• Proficiency in computer skills in Microsoft Office Suite products
• Willingness to travel 75% of the time, overseas travel, and occasional last-minute travel within your specified geographic region to attend nationwide meetings and tradeshows
• Ability to work in a fast-paced start-up working environment
• Ability to work independently with minimal supervision
• Strong communication skills and willingness to take the initiative for improvement

Desired Characteristics

• Strong presentation skills (public speaking desired)
• Demonstrated ability to manage and resolve conflict, verbally and in writing, to external customers and team locally and globally
• Willingness to adapt to changing work environment
• Experience in handling and operating bioreactors for cell culture applications
• Experience in laboratory work for culturing mammalian cells for vaccine, cell therapy, virus, and protein production
• Knowledge of basic bioprocessing workflow and its applications