Call Center Agent - Customer Service Representative

Full-time Work Set Up:
1 - 2 Years of Experienced Mandaluyong

Call Center Agent - Customer Service Representative

Full-time

JOB DESCRIPTION

LOCAL AND INTERNATIONAL ACCOUNTS


Interview Over The Phone

Initial to Final

Work At Home Setup Available

Voice and Non-voice Accounts

LOCAL and International Accounts

Application Process:
• AUDIO & VIDEO INTERVIEW
• OVER THE PHONE INTERVIEW
Take our easy, safe, and convenient 3-minute online interview.
All applications will be processed remotely.




Company:
TELEPERFORMANCE

 

BRANCHES & ACCOUNTS

GREENFIELD - SHAW
• Telecommunication
• Domestic Account
• Healthcare
• Internet Television
• Domestic Telco
• Retail Account


ROCKWELL ORTIGAS
• Air Ticketing - Domestic
• Hotel Reservation
• Student Loans
• Telco Domestic
• Employee Verifications
• Financial Services & Banks


SILVER CITY - PASIG
• Communications- Dayshift
• Pioneer- Dayshift
• Sports Streaming Providers- Dayshift
• Financial Services
• Healthcare & Pharmaceutical
• Travel (with GDS Experience (earn up to 45k/month)
• Telco


ANTIPOLO
• Telecommunications
• Travel and Tourism
• Financial Services & Banks (Pioneer)
• Educational Services Account
• Pioneer Language Communication Account (DAYSHIFT & Weekend OFF)


BAGUIO
• Business Services
• Financial Services & Banks
• Home Security
• Call Captioning Account (MASS Hiring)


FAIRVIEW - QC
• Telecommunications
• Travel and Tourism


FAIRVIEW TERRACES QC
• Retail
• Technology & Consumer Electronics Entertainment
• Telco Account
• UK Retail Account
• Local Account (Tagalog)


VERTIS NORTH- QC
• Entertainment
• Radio Satellite Account
• Healthcare & Pharmaceutical
• Telecommunications


MOLINO
• Order Management Account
• Telecommunications Account
• Financial Account
• Travel Account

ALPHALAND
• Financial Account
• Telecommunications Account
• Telecommunications Account


AURA
• Telecommunications Account (LOCAL)
• Electronics and Gadgets Account
• Business Services Account
• Call Captioning Account


MAKATI - AYALA
• Telecommunications Account (LOCAL ACCOUNT)
• Financial Account
• Retail Account (LOCAL ACCOUNT - DAYSHIFT)
• Retail Account
• Travel Account


MAKATI - PASEO
• Retail Account (LOCAL)


TAGUIG - MCKINLEY
• Travel account
• Seasonal Back-office Financial
• Account (MASS Hiring)
• Fitness Tracking Account
• Pioneer Luxury Car Account
• Retail Account


PASAY - MOA
• Telco Account
• Gaming Console Account
• Financial Account

SUCAT PARAÑAQUE
• Travel Account


BACOLOD
• Travel Account (WFH)


CEBU - IT PARK
• Local Account (Day Shift)
• Travel Account (24k Basic Pay)
• Financial Account
• Telco Account (WFH)


CEBU - INSULAR
• Fitness Tracker Account
• Travel Account (WFH)


CAGAYAN DE ORO
• Telco Account (Earn up to 60k)
• Pioneer Education Services Account (WFH)


DAVAO
• Telco Account (TSR/CSR)
• Healthcare Account (WFH)


QUALIFICATIONS:

• NEWBIES are welcome to apply.
• No prior application with Teleperformance in the last 30 calendar days.
• Willing to work on a shifting schedules.
• Willing to be assigned to the site where they are endorse
• At least High School Graduate
• Have good communication and computer navigation skills
• Call center experience is an advantage but NOT required.
• Willing to undergo a whole recruitment process
• Willing to start immediately


BENEFITS AND COMPENSATION PACKAGE:
• Competitive salary package
• Paid training
• Free 24 hrs shuttle
• Monthly account allowance
• Government mandated benefits
• HMO by Maxicare
• 13th month pay benefits (Bi-Annual)
• Paid leaves
• 20% Night Shift Differential


Application Process:
• AUDIO & VIDEO INTERVIEW
• OVER THE PHONE INTERVIEW


Sites:
QC - Fairview
QC - Fairview Terraces
QC - Vertis North
Antipolo - SM Masinag
Baguio - Fiesta Strip
Makati - Paseo
Makati - Alphaland
Makati - Ayala Ave
Taguig - SM Aura
Taguig - McKinley West
Bacolod- Luxur Place
CDO - Centrio Mall
Cebu - IT Park
Cebu - Insular
Davao City - Ecoland
Mandaluyong- Shaw
Pasig - Silver City
Ortigas
Sucat, Parañaque- Santana Grove
Pasay - MOA
Pasay - Metropoint
Cavite, Molino - Vista Mall

 

Application Process:
• AUDIO & VIDEO INTERVIEW
• OVER THE PHONE INTERVIEW


For interested applicants, please tap the link below and fill out the online form.

bit.ly/MyCareer101
bit.ly/MyCareer101

Once you're done, the next step is to take your Initial Assessment (1st Step) and create your Online Profile (2nd Step).

Please copy and save the links below:

1st Step - Initial Assessment: bit.ly/TP-1stStep

2nd Step - Create Your Profile: bit.ly/TP-2ndStep



Thank you and good luck!

Need Tips? Send us a direct message at m.me/talentpal2 or at m.me/talentpal101

OTHER JOB REQUIREMENTS

Education
High School Diploma
Field of study
Others
Specialization
Customer Service

WORK LOCATION

Mandaluyong

COMPANY PREVIEW

Average application processing time
Less than 1 week


Dress Code
Any

Language
English
Industry
BPO / Call Centers

Telephone No.
+63 968 713 5496

Mobile No.
+63 8 511 0466

Company Size
100000 employees

Benefits

Working Hours
Sunday
1:00 am-1:00 am
Monday
1:00 am-1:00 am
Tuesday
1:00 am-1:00 am
Wednesday
1:00 am-1:00 am
Thursday
1:00 am-1:00 am
Friday
1:00 am-1:00 am
Saturday
1:00 am-1:00 am

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