Eastvantage, a Euro-Filipino KPO Company with already a decade of service in the industry provides careers that are knowledge-based, inspiring, and always with potential for development and growth. As a Customer Support Representative, you will:

• Answer and resolve any questions and/or complaints that customers have regarding their policy with accuracy and efficiency.
• Provide information to potential new customers who have questions regarding the products and services.
• Ensure excellent service standards and maintain high customer satisfaction.
• Other duties as assigned

If you have the following, then this role is for you!

• 2+ years’ experience in the insurance industry and customer support experience
• Familiar with Omnichannel CRM systems and practices
• Knowledge of insurance investment business an asset
• Proficient in MS Office Applications (Word, PowerPoint, and Excel)

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