RETENTION ANALYST

Full-time Work Set Up:
2 - 3 Years of Experienced Taguig

RETENTION ANALYST

Full-time

JOB DESCRIPTION

1. Data extraction/gathering from various sources (EDO, SAP, myBSS, NTG, ICCBS, etc)
2. Prepare retention-related reports such as but not limited to:
- Churn report and forecast
- Recontracting subsidy report
- Recon performance tracking (actual vs budget)
- Adhoc reports
3. Coordination with Sales which includes but not limited to:
- Potential adjustments on actual data
- Churn investigation
- Raising of memoapp (if necessary)
4. Extraction of usages for renewal activities

5. Liaising with EDO/ProdMan/other data sources for 4G conversion monitoring for both Wireless and Wireline

 

1. Assists in project managing different tracks
- ensures on time execution of planned activities
- submits daily report (RYG)

2. Data extraction/gathering from various sources and plotting of data in charts for easier analysis. May include but not limited to data clean up

 

1. Data Extraction for campaigns/moments marketing - (Birthdays, Anniversaries, Labor Day Campaign etc)
2. KYC updates from campaigns, programs ((917 etc)

 

OTHER JOB REQUIREMENTS

Education
Bachelor's/College Degree
Field of study
Engineering (Industrial)
Specialization
IT - Network/Sys/DB Admin

WORK LOCATION

Taguig

COMPANY PREVIEW

Average application processing time
Less than 2 weeks


Dress Code
Semi-formal

Language
English
Industry
Others

Telephone No.
+63 917 627 5220

Mobile No.
+63 9 306 8602

Company Size
50 employees

Benefits

Working Hours
Sunday
Closed
Monday
9:00 am-6:00 pm
Tuesday
9:00 am-6:00 pm
Wednesday
9:00 am-6:00 pm
Thursday
9:00 am-6:00 pm
Friday
9:00 am-6:00 pm
Saturday
Closed

COMPANY PHOTOS

COMPANY OVERVIEW

C-Force Outsourcing is a General Services Provider and a licensed Manpower Company based in Laguna, Phils. It has ten (11) years of experience serving its valued clients in various industries such as but not limited to Telecom, IT, Manufacturing & Hotels.

WHY JOIN US?

Top Specialization