POSITION SUMMARY:

Performs and manage workflow at field, tracks activities and progress of a project and provide reports and update to client, enforcing rules and ensuring safety compliance of team members. Integrates action plans in achieving the objectives of the department. Resolve workplace issues effectively and integrates harmonious working relationship with others.

DUTIES AND RESPONSIBILITIES:

1. Sets performance goals align with the objectives of the department and develop strategies in attaining the targets
2. Checks schedule of activity and work order from client's portal and plans work schedule of the team
3. Provides copy of schedule to teams ensuring all sites have schedule and work order prior to visiting the site
4. Determines and monitors consumables requirement and tools of the teams. Ensures its availability prior to start of the activity
5. Processes request for access pass of sites with security access requirements including working permit
6. Maintains adequate personnel for the effective performance of activities and prioritize dispatch team for service affecting site
7. Ensures attendance, daily log-in, log-out at site and daily accomplishments of teams will be complied by the team.
8. Checks and validates the accomplishments of team if in accordance to schedule and service level agreement
9. Ensures the team conducts activities according to proper maintenance procedures and safety compliance
10. Gives updates and reports to client for the accomplishments of team. This includes the photos taken before the after conducting activity
11. Oversees all deficiencies found at the site during PMR and emergency call. Prepares quotation and ensures service affecting will be highlighted and address immediately by the client
12. Monitors the history of repairs of equipment, changed oil and replacement of battery for all sites with generator set
13. Conducts random on-site post audit for activities completed by teams and subcontractors
14. Assists the troubleshooting activity of the team and ensures to record the corrective measures done to prevent recurrence of the same problem or outages
15. Establishes rapport and maintain good relationship with clients
16. Coordinates immediately the request for work order done during emergency restoration
17. Adheres to and implements company policies and procedures to his team
18. Ensures that service vehicles and other company properties and assets are well-maintained
19. Enforces security and safety regulations not limited to company policies but also to policies in the premises of client being served
20. Attends operations meeting and conducts cycle or toolbox meeting with teams to review the previous activities and discuss other concerns and to assure alignment of team with company's direction
21. Evaluates and appraises performance of teams
22. Counsels technicians about work-related issues, motivates team members and ensures to correct job-skill deficiencies to improve performance and boost productivity
23. Monitors budget adherence and recommends measures to optimize operating expenses and efficient strategy to continue to meet the budget goals or minimize direct and overhead costs
24. Maintains work records and reports of information such as site database, accomplishment reports, incident reports, etc.
25. Develops strategies that keep track performance of key processes which will be used by the department to create new methods and continually improve each process and the over-all operation. 

POSITION SPECIFICATIONS:

Position Requirements:

• Education: Electrical or Mechanical Engineering Graduate
• Experience: At least 1 year of relevant work experience

Competency Requirements:

• Analytical and problem-solving skills.
• Technically competent to direct his or her team
• Proficient in basic computer applications.
• Leadership skills.
• Driving Skills and a license.
• Can work well with people
• Communication and negotiation skills.
• Prompt, factual and honest