JOB DESCRIPTION
- Assist in CC/OCP planning, set up CC/OCP and responsible for daily operation, customer experience management?
- Daily Work Supervision, Inspection, Assessment and Training of Employees?
- Customer visits and complaint handling, key customer relationship maintenance and demand closed-loop processing?
- Logistics management of faulty phones and monthly logistics cost settlement?
- ASC planning and set up, landing of brand image?
- Staff training?
- Daily operation monitoring, inspection, rewards and punishments?
- KPI accounting and cost settlement?
- ASC and users' complaint tracking processing.
Can speak mandarin is a PLUS!!
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Others
Specialization
Customer Service
WORK LOCATION
PasigCOMPANY PREVIEW
Average application processing time
Dress Code
Language
More than 2 weeks
Dress Code
Casual
Language
Filipino
Industry
Telephone No.
Mobile No.
Company Size
Telecommunications
Telephone No.
+63 951 544 8504
Mobile No.
+63 9 999 9999
Company Size
200 employees
Benefits
Working Hours
Sunday
Closed
Monday
8:00 am-5:00 pm
Tuesday
8:00 am-5:00 pm
Wednesday
8:00 am-5:00 pm
Thursday
8:00 am-5:00 pm
Friday
8:00 am-5:00 pm
Saturday
Closed
COMPANY OVERVIEW
IIT Technologies
WHY JOIN US?
IIT Technologies