Provide first line support for all server & messaging used within the company in development, test and live production environments including liaison with suppliers & vendors.
1. Maintain servers and server applications - installation, monitoring and maintenance.
2. Support end-users, technicians & engineers in all platform related areas required for adhering to SLA’s.
3. Ensure performance, availability & security of all company & client data,
4. Ensure accuracy of documentation and troubleshooting checklists as required to support IT services.
5. Performs other functions as may be assigned from time to time
eData Services is an American owned and operated Health Information Management Company that has been in business for more than 15 years. We employ nearly 600 medical professionals including dozens of Medical Doctors and hundreds of Registered Nurses. We also employ Dentists, Pharmacists, Psychologists, and Registered Physical Therapists.
We deliver customized services to over 500 clients throughout the United States; 24 hours a day, 7 days a week. Our services include:
We are HIPAA compliant and adhere to all Federal and State laws governing the security of Protected Health Information. All work is exchanged with our clients through encrypted internet connections. We utilize secured Microsoft Azure Cloud and on premise servers to ensure redundancy, speed, and security.
eData’s head office is located in Beverly Hills, California. Our center of operations is located in Makati, the center of Manila, Philippines’ business district. Our Philippine offices are located in RCBC Plaza, which also houses the Canadian, Australian, German, and European Union Embassies. We selected the Philippines because of the availability, at a reasonable salary, of highly skilled doctors, nurses, and other medical professionals that speak English and understand American customs. The US healthcare industry, including American hospitals, consistently recruits from the same highly skilled pool of professionals employed by eData Services.