Virtual Assistant (Cebu and Office-Based)
Virtual Assistant (Cebu and Office-Based)
JOB DESCRIPTION
- Taking inbound and outbound calls from customers about products and services
- Answering/forwarding emails from customers, partners, and vendors
- Placing customer notes in a worksheet
- Coordinating the clients for existing and new projects
- Prepare and organize databases and reports
- Arrange payments for vendors, travel, and sales expenses
- Create purchase orders and track and manage payments
- Others general virtual tasks as assign
Requirements
- Excellent English communication skills both verbal and written
- Basic knowledge of Google Docs and Google Calendar, CRM
- Fast-learner and can work with less supervision
- Strong sales background
- At least 1-2 years experience in BPO
- Excellent customer service
- Keen to details and deadline
- No other part-time/freelance activities
If you are interested in any role, click the link below so we can prioritize your application: https://ameeratel.zohorecruit.com/jobs/Careers
Please note that this is an office-based type of work. Office located at 8th flr., GAGFA Tower, Kasambagan St., Mabolo Panagdait, Cebu City.
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COMPANY OVERVIEW
We provide the best communication solutions that help our clients improve business functions, reduce timelines, enhance quality, and improve sales while reducing costs by up to 60 percent. AmeeraTel offers the following innovative advantages to help your business exceed to the next level in telemarketing:
Innovative Technology. We combine effective communication with advanced technology techniques & development making your company compete better in the market thus exceeding average expectations and allowing for more attractive opportunities.
Boost Sales with our 100% Delivery Rate. The quality of our service is guaranteed. Our professional skills & technical advantages are highly maintained with consistent uncompromising quality in delivering the most optimum sales target and standards. Our professional skills & technical advantages are highly maintained with consistent uncompromising quality in delivering the most optimum sales target and standards.
We Value our Customers. We firmly believe that our customers and community should receive more than they expect. This is our business philosophy. We listen to our clients. We give them what they want and we make it easy. Customer satisfaction is our priority.
Performance Success. We have the best leaders and the best staff. Our leaders have vast experience in the call center industry and our staff is trained to deliver the best customer experience. As an organization, we all work together to give you the success your business have always dreamed about.
Increase Productivity. We are fully committed to providing you with highly technological & efficient resources that will increase productivity, enhance customer support and grow revenue. We can do more for your company at lower cost.
Friendly Environment. Our multicultural and passionate support team foster the growth and success of our entire performance, allowing us to deliver competitive customer service strategy proven to exceed industry standards and customer expectations. What we have is what you also get.
Meeting Sales Expectation. We have the most advanced strategic partner for inbound and outbound customer support and call center services. We work with you to determine which services meet your needs, carefully plan an execution strategy, and ensure continuous monitoring to guarantee optimum service levels.
Save Time and Money. We deliver consistent and cost effective telephone-based leads using the most advanced technology system for communications and outsourcing solutions. We customize our tools and resources to meet the needs of your business, thus increasing customer satisfaction, maximizing profits and saving you time and money.
WHY JOIN US?
AmeeraTel is a complete provider of outsourcing solutions. It combines the latest state of the art technology with quality customer care and commitment to excellence. We are recognized by clients in the BPO industry as the benchmark in providing the highest level of quality in customer service.
As a highly experienced leader in the BPO industry, AmeeraTel has always been there for businesses, professionals, and organizations. We can make your company better able to compete with any other business in your industry. Regardless of the size of your company or your call center service needs, a unique one of a kind program will be designed just for you.