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Support Officer (Batangas)

Full-time
Min. of 1 year experience Batangas

Support Officer (Batangas)

Full-time

JOB DESCRIPTION

Job description:
  • Responsible for building strong relationships with clients
  • Responsible for driving customer satisfaction to partner schools.
  • Trains end-users on the usage of Quipper’s eLearning platform  
  • Conducting classroom observation, help desk, and technical assistance to our partner schools.
  • Supports clients’ needs through problem & complaint resolution
  • Supports sales officers during sales presentations through product presentations
  • Upsells Quipper services to existing clients. 
Requirements:
  • Candidate must understand basic Profit & Loss
  • Must be self-driven, can work independently and as a team
  • Ability to adapt to a fast-paced environment and willing to perform various tasks
  • Excellent presentation, organizational, negotiation, and verbal and written communication skills
  • Strong computer skills, proficient in Google suite, and has the ability to learn new technology
  • Strong interpersonal, intrapersonal and analytical skills
  • No experience required
  • Fresh graduates are welcome to apply
Education:
  • Candidate must possess a Bachelor's degree in Education, IT, Business Management, Marketing, or any related field. Postgraduate is an advantaged but not required
Why apply to us?
  • HMO upon regularization with additional 1 dependent (fully covered by the Company)
  • Accidental Insurance
  • Monthly performance bonus
  • 10 VL and 10 SL (unused SL is convertible to cash annually)
  • Company issued item (laptop, cell phone and pocket Wi-Fi)
  • Promotion opportunities
  • Opportunity to meet and train abroad
  • Government-mandated benefits
  • Opportunity to be in a sales position
Work arrangement:
  • Remote work
  • Work during weekends or Philippine holidays if required
  • Field-work if required
  • Preferably with driver's license and have own means of transportation.
  • Willing to be assigned in Batangas

OTHER JOB REQUIREMENTS

Education level
Bachelor's/College Degree
Field of study
Education/Teaching/Training
Specialization
Customer Service

WORK LOCATION

Unit A&B, Lower Ground Floor, Glass Tower, 115 C. Palanca St., Legazpi Village, Makati City,
Philippines, 1229

COMPANY PREVIEW

Average application processing time
Less than 1 month

Website
Dress Code
Any

Language
English
Industry
Education

Mobile No.
+63 956 356 7199

Telephone No.
+63 8 541 9963

Company Size
150-300 employees

Benefits

Working Hours
Sunday
Closed
Monday
8:00 am-5:00 pm
Tuesday
8:00 am-5:00 pm
Wednesday
8:00 am-5:00 pm
Thursday
8:00 am-5:00 pm
Friday
8:00 am-5:00 pm
Saturday
Closed

COMPANY PHOTOS

COMPANY OVERVIEW

Quipper is a London-based edtech startup with an office in Makati. Quipper dramatically innovates teaching around the globe. We help teachers realize their potential by providing online services to maximize their teaching in class and even outside.
 
With Quipper, teachers can forget about preparing and grading hundreds of homework, instead focus on "teaching" the students. With thousands of teachers signing up every day, Quipper is quickly growing to become the next global knowledge-sharing platform.
 
We currently have offices in Manila, London, Tokyo, and Jakarta, making us a uniquely global startup. We're a group of enthusiastic staff, working passionately on improving the world's education with the power of digital technology. We are growing very quickly in South East Asia with over 1 million students and teachers using our education platform, and are now looking for new members, to further accelerate our growth together.
 
You can find more about us at the following links:
- Corporate website: www.quipper.com
- Our main service - Quipper School: https://www.quipperschool.com
- Article 1: http://techcrunch.com/2014/03/06/quipper-series-a2/
- Article 2: http://techinasia.com/philippines-quipper-school-educational-technology/

WHY JOIN US?

Quipper is a fast-growing start-up, where you can feel your growth. Quipper's goal is to be become the distributors of wisdom and change the way education Is, and you can feel that you are really giving effect to society.
 
At Quipper, we want to make the world a smarter, better-connected place. We want to empower teachers and students by supplementing traditional methods with a platform that's powerful and exciting, but simple too. Teachers, join us today and start boosting your students' results!