Job Summary

A Shift Engineer is responsible for the technical tasks. Work closely and reports to the Engineering Manager to ensure the objective of prompt solutions to all aspects of building repairs and maintenance. He works as part of the team, supports and trains the department personnel on technical repair.

Duties and Responsibilities:

Company policy and procedures

• All employee should follow corporate policy and operations manual.

Proper grooming monitoring

• Proper uniforms shall be follow all the times that includes well-ironed uniform, haircut, shoes, Identification card and nameplate.

Guest concerns

• All reported guest concerns must be resolved within 24 hours. Issues that are not resolve within the time line should be explain during the operations meeting. All concerns should be handle properly and timely.
• Well-maintained positive guest relations at all times
• Implement 24 hour answer back guarantee
• All guest complaint should address to the highest standard

Building Audit

• To ensure the company facilities are well cared for and adequate to support company’s business operations.
• Responsible in all electrical, mechanical, civil works and other maintenance concerns
• Provide best engineering practices
• Be able to perform on shifting day and graveyard schedule and daily submission night duty reports
• Monitoring of the delivery of services from contractors and suppliers at times covering night to early morning procedures.
• Automatically request service report from visiting contractors /suppliers
• In charge of monitoring, the status of Fuel, machineries, water tanks, generators, alarm systems, water pumps, fire extinguisher and all related building equipment’s.
• Conducting routine inspections of premises and equipment daily
• Performing preventative maintenance.
• Handling basic repairs and maintenance.
• Overseeing contractors when professional repairs are necessary.
• Diagnosing electrical, mechanical issues and others maintenance works and correcting them.

Team Meeting

• Before initiating a meeting, agenda should be, send in Human Resources via email or hard copy of minutes of the meeting
• Staff training/orientation for Policy and Procedures every day (15-30 minutes meeting)

Submission of reports

• Assessment of staff productivity
• Building Audit monthly
• Completion of deliverables, reports, projects and task list.
• Project initiatives for facilities improvements
• Reports must be complete with substantial and must be submitted on time.
• Incident Report must be resolved and reported within 24 hours
• Ensures that staff are effective and efficient all the time
• Providing policy and procedures in maintenance based on policy of the resort
• Email response maximum 24 hours all the maintenance concerns

Safety and Health compliance

• Provide safety training to all staff
• Represent the company
• Establish a safe workplace according to legal standards and foster a culture of attention to health and safety. 
• Support the development of OHS policies and programs
• Safety and health requirements as per DENR, DOLE, DOT and other legal standard.
• Government compliance

OTHERS

• Undertake other duties and tasks that may be assigned from time to time

QUALIFICATIONS

• Male or Female
• Aged 25-35 years’ old
• Wiling to working in Mabini Batangas
• Graduate of Bachelor’s Degree of Electrical Engineer with experience as Shift Engineer Supervisor at least 2 years

KEY PERFORMANCE INDICATOR

• Meeting and exceeding the performance target and reports on time 35%;
• Meeting and exceeding the company goal such as projects and assigned task 35%
• Being compliant with the following 30%:

1. Punctuality
2. Behavior

The company standards are as follows:

• Competency

• Technical Skills- Understand job process, function and tools needed to execute the job.
• Quality of Work- Freedom from errors and mistakes. Work has accuracy and excellent quality.
• Company Policies & Procedures- Follows company policy and procedure.
• Reliability- being dependable by going to work on time, readily available to extend time, finishes tasks assigned and trustworthy.
• Organization- organizing work place and schedule to complete the task for the day.
• Team Player- willingness to work with other harmoniously and respond positively to other requests from the team.
• Customer Focus- Gives attention to customer inquiries and complaints and address it with urgency.
• Engage- Commits to the mission and vision of the company. Motivated to work everyday and has a positive personality that can influence his/her co-workers.
• Productivity- don’t waste time doing nothing. Initiate to look for work and keep his/her available time busy.
• Respectful - treat residents and co-workers with respect. Follows superior instruction politely.

• Company Goal Oriented

• Completion of Task
• Submission of Report

• Compliance

• Punctuality
• Number of Absence
• Number of Late
• Behavior
• Received Reprimand