Portuguese Speaking Airline Customer Support
Portuguese Speaking Airline Customer Support
JOB DESCRIPTION
#StepAhead with Discover the World, the leader and dominant innovator in global travel services and distribution and join as Portuguese Speaking Airline Customer Support. Attractive salary package awaits successful applicant.
Qualifications:
Excellent written and spoken Portuguese and English
Bachelor/College Degree in Hospitality/Tourism/Hotel Management or equivalent.
Experience in AMADEUS reservation and ticketing as well as international fare calculations is a must.
Working knowledge in MS Office, Internet & email.
Exceptional attention to detail with very good organizational skills
Capable of working in a fast-paced environment with shifting priorities and willing to work on Night Shift.
Works well with the team and with sound work ethics.
Responsibilities includes but not limited to the following:
Manage inbound airline calls and emails from US and CA travel agents.
Issuing and re-issuing published fares, net fares and reduced rate industry tickets.
Re-accommodate passengers due to irregular operations.
Performs other tasks and special projects as may be assigned.
OTHER JOB REQUIREMENTS
WORK LOCATION
MakatiCOMPANY PREVIEW
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COMPANY OVERVIEW
Discover the World is the leader in global travel services and distribution. The top brands in the travel industry trust Discover to perform sales, marketing, business processing, and distribution needs for them across the globe.
Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their own network, resources or core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies, and complex business practices to maximize our client's investment and revenue returns. Our reputation is earned every day. We never forget this at Discover. While others may promise the world, we deliver it.
WHY JOIN US?
Discover the World houses its headquarters in Scottsdale, Arizona with a regional centre in London. It has multiple offices worldwide, including one in Makati City which operates under normal working hours and which offers sales representation services for its clients such as Hertz, Expedia, Hongkong Airlines, TAP Portugal Airlines, Ukraine International Airlines, Louis Cruises and Ceasars Entertainment and also provides a wide range of back office support for Discover headquarters in Arizona. There are opportunites to travel for training purposes, depending on the job function and requirement and as needed.