Must Have:  

• Admin & Development experience on ServiceNow Modules 
• Incident, Problem, Change, CMDB, Asset, SLM/SLA, Service Catalog, Service Portal
• Knowledge, Discovery, Performance Analytics, Orchestration 
• Service Mapping, Event Management Integration, Mobile UI, Chat/Connect
• Maintenance, administration and version standardization of ServiceNow 
• Experience with ServiceNow development/configuration/customization/enhancements 
• Develop Applications on ServiceNow Platform & Upgrades
• Service Management Process development
• Third Party Management/Integration with other ITSM tools & 3rd Party tools
• Configuration of functionalities according to the best process & practices           
• Serve as a technical skilled specialist resource within the ServiceNow domain to provide support on all the ServiceNow capability and modules
• Provide effective concise, timely, and consistent verbal and written communications to peers, customers, and management
• Establish and maintain documentation regarding standards and policies surrounding administration & development of SNOW as it applies to best practice industry standards
• Excellent Problem-solving and analytical skills.
• Excellent interpersonal skills

Good to Have: 

• Knowledge of ITIL processes is a plus, ServiceNow Admin & ITIL V3 certification
• ServiceNow Service Watch, Procurement, Product Catalog, HR Case, Demand, Finance & Legal Management
• Other ITSM tools knowledge like BMC Remedy , HP SM 
• Support in analyzing workflows and present solution possibilities
• Good verbal & written communication skills"

Minimum Skill Requirement

ServiceNow administration, development, Commercial experience using modern JavaScript (React/Angular), HTML5 / CSS3 / JavaScript/jQuery, JavaScript testing, Working with RESTful API’s / JSON Source Control (Git)