Customer Service Representative | Earn as much as 28k
Customer Service Representative | Earn as much as 28k
JOB DESCRIPTION
LIMITED SLOTS! Customer Service Representative Financial Account | Taguig
Compensation & Benefits:
- HMO up to 4 dependents
- Group Life Insurance
- Retirement Benefit
- Investment Opportunities
- Corporate Loan Assistance
- Tenure-based Benefits
- Profit Sharing
Responsibilities:
- Answer in-bound phone calls related to account restrictions placed by numerous fraud systems and reports
- Outbound to cardholder as part of the verification process when appropriate
- Resolve account restrictions based on documented procedures and methodologies to ensure cardholder account identify and security is maintained
- Work in multiple systems to properly verify cardholder and cardholder activity
- Maintain a high level of customer service while addressing customer, law enforcement, merchant and bank requests via phone
Qualifications:
- At least 1 year solid Call Center experience handling Financial Account (CS for credit/debit card products, Collections, Fraud, Disputes, Insurance)
- At least High School Graduate
- With complete Goverment requirements (SSS, TIN, PAGIBIG, PhilHealth) and with NBI Clearance
APPLY NOW! Walk-in at 10F Bench Tower Rizal Drive cor 30th St BGC Taguig I 11AM - 5PM I Bring a valid ID.
OTHER JOB REQUIREMENTS
WORK LOCATION
TaguigCOMPANY PREVIEW
Dress Code
Language
Telephone No.
Mobile No.
Company Size
COMPANY OVERVIEW
Ubiquity Global Services is a business process outsourcing (BPO) organization headquartered in New York City. Our expanding network includes service delivery locations in the United States, El Salvador and the Philippines. Founded in 2012, Ubiquity offers innovative customer experience management solutions designed to improve user satisfaction while reducing total servicing costs. Our solutions include live customer support services, interactive voice response solutions (IVR), multichannel real-time servicing and a variety of physical correspondence services. Ubiquity has developed a next-generation technology platform that powers processes engineered for operational excellence while delivering our clients meaningful and actionable business intelligence. Together with our clients, Ubiquity is pioneering a new approach for maximizing the potential of every customer contact.