Customer Services Representative

Full Time Work On Site
1 - 2 Years of Experienced Ortigas

Customer Services Representative

Full Time

JOB DESCRIPTION

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns.

JOB QUALIFICATION

  • Education background should be College Degree or above. High School is acceptable if BPO service working experience is 1 year.
  • Native English speaker or at least B2 Level , C1 id preferred.
  • Typing Speed of no less than 50 words per minute, to ensure complete and accurate communication, effective response to customer demands.
  • Good at listening, able to pay good attention to users abd have empathy. Able to quickly locate user problems and provide solutions; Experience in cross - border e-commerce platform, foreign trade, customer service is preferred.

OTHER JOB REQUIREMENTS

Education
Bachelor’s Degree / College Degree
Field of study
Others
Specialization
BPO/Call Center

JOB BENEFITS

Health Card, Allowance, Others

WORK LOCATION

Ortigas

COMPANY PREVIEW

Average application processing time
More than 1 month


Dress Code
Any

Language
English
Industry
BPO / Call Centers

Telephone No.
+63 9176266535

Mobile No.
+63 9176266535


Benefits

Working Hours
Sunday
Closed
Monday
9:00 am-8:00 pm
Tuesday
9:00 am-8:00 pm
Wednesday
9:00 am-8:00 pm
Thursday
9:00 am-8:00 pm
Friday
9:00 am-8:00 pm
Saturday
Closed

COMPANY OVERVIEW

Callhounds Global Business Process Outsourcing is a leading BPO provider headquartered in the Philippines, Callhounds Global was founded by a group of Millenials with a collective 20+ years of BPO experience.

We provide high-end solutions to companies that need to outsource their business processes. We operate within purpose-built, first-class facilities that are strategically located in the capital to access the country’s most talented people. Our main markets are businesses in North America, Europe, Australia, and Asia.

WHY JOIN US?

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