Greeting customers in a friendly manner and taking food and drink orders
Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks
Preparing and serving food items
Answering customers’ questions about menu choices
Promoting and recommending menu options to customers
Taking payment from customers
Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins and cups
Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs
Keeping the work environment and cafe seating area clean, sanitary and organized
Responding to and resolving customer concerns or complaints
Evaluating and modifying processes to improve efficiency and quality of service
Attracting new customers and refining the menu
CORPORATE PROFILE
STEP, INC. is a manpower service provider established in July 1996. It traces its humble beginnings
occupying a modest office in Anglo Building at Shaw Boulevard, Mandaluyong. Through sheer
patience, hard work, and determination, STEP INC. positioned itself to service the top 5000 Philippines
corporations after just a decade and a half in the industry.
With this positive development, the company expanded its operations and acquired spacious offices at
Ortigas Center. It then upgraded its facilities and operating systems, improved the competence of its
staff and officers by hiring better qualified personnel, training and development programs. To get
updated on the latest technology, practices and legislations affecting the service industry STEP INC.
joined the association of manpower service contractors in the Philippines, and acquired the services of
labor consultants from the academe and the U.P. - SOLAIR.
Sales and marketing efforts were intensified and STEP INC. expanded the scope of its services from
purely manpower contracting to project contracting and job contracting. The service lines now cover
varied activities in production and materials support, warehousing, technical, maintenance, office and
clerical staffing, and sales and marketing involving sales clerks and cashiers, merchandisers, promo-
dizers.
The Company’s continuing commitment to deliver quality service gained the trust and loyalty of our
clients. And this service excellence merited STEP INC. the award of Philippines’ Best Local Service
Contracting Agency for 2007 from the Philippines Best Companies.