JOB DESCRIPTION
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Conduct risk and compliance assessment
- Coordinate with settlers regarding verification
- Design and implement risk management processes for the company
- Careful monitoring of possible money laundering transactions and communication of suspicious
- Perform random checks on customers and handling the chargeback flow
- Perform analyze and check to ensure there are no errors when it comes to settlement of winnings, prices and timings
- Analyze performance of games and manage overall risk through game settings and configurations
- Observe, investigates and analyze betting behaviors for suspicious and fraudulent bets and players
- Reactively and proactively conduct analysis of transactions and accounts to know fraudulent activity
- Ensure that compliance procedures, systems and controls are up-to-date and effective
- Analyze results for suspicious transaction
- Perform risk assessment by analyzing current risks and identifying potential risks that are affecting or may affect the company
- Assist other teams in regards with various requires queries (eg. Account suspension/reactivation, promotion conditions)
JOB QUALIFICATION
- Bachelor’s Degree in any field
- Minimum 1-3 years' experience in Risk Control or Compliance Officer
- Competent in business process mapping, compliance, and risks analysis
- Excellent critical thinking, problem solving and decision-making skills and acumen in numbers
- Flexible, multitask and able to bring enthusiasm to the role
- Must have high integrity, organized, strong attention to details
- Willing to work on flexible schedule (day, mid, night shift)
- Ability to work under pressure to tight timelines and without direct supervision
- Proficient in MS and initiative in learning new technology and systems
- Ability to work unsociable hours, including nights suited to your support market
- Must have pleasant personality, be responsible, hardworking, willing to render overtime even during holidays
OTHER JOB REQUIREMENTS
Education
Bachelor’s Degree / College Degree
Field of study
Computer Science/Information Technology, Finance/Accountancy/Banking
Specialization
BPO/Call Center
JOB BENEFITS
Health Card, Allowance, Flexitime
data encoding, Communication Skills, Attention To Details, Computer Literate, Motivated and commited, computer literate, communications skills
WORK LOCATION
ParanaqueCOMPANY PREVIEW
Average application processing time
Dress Code
Language
Less than 1 week
Dress Code
Semi-formal
Language
Industry
Telephone No.
Mobile No.
Company Size
Professional Services
Telephone No.
+63 9176218239
Mobile No.
+63 9176218239
Company Size
100-300 employees
Benefits
Working Hours
Sunday
09:00 AM-06:00 PM
Monday
09:00 AM-06:00 PM
Tuesday
09:00 AM-06:00 PM
Wednesday
09:00 AM-06:00 PM
Thursday
09:00 AM-06:00 PM
Friday
09:00 AM-06:00 PM
Saturday
09:00 AM-06:00 PM
COMPANY OVERVIEW
The New Stars Inc., was incorporated in 2022 with offices located in the entertainment city of Pasay, Metro Manila, Philippines. The New Stars Inc.,is an innovative business process outsourcing, IT solutions and marketing company that provides a variety of customer support 24x7, back office, IT solutions, services in several key domains.
The New Stars Inc. Core Values are derived from the synergy of the diverse cultures and nationalities that make up the company and guide the direction and decisions of the Company
WHY JOIN US?