• Responsible for closing sales deals and maintaining good customer relationships.

• An effective representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services as well as dealing with complaints and doubts.

• The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

• Contact potential or existing customers to inform them about a product or service

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information