ALL ABOUT FITNESS is looking for a Sales & Admin Assistant to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

As a Sales & Admin Assistant, you will be the first point of contact for our fitness club. Our Sales & Admin Assistant’s duties include offering administrative support across the club. You will welcome members and greet people who visit the fitness club. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Sales & Admin Assistant, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skillsare essential for this position. This role may require working in shifts, so flexibility is a plus.

Ultimately, a Sales & Admin Assistant duties and responsibilities are to ensure the front desk welcomes members positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome members as soon as they arrive at the fitness gym
• Direct members to the appropriate coach and/or contact person
• Answer, screen and forward incoming phone calls
• Enrolling members and accepting payments
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing etc.

Requirements and skills

• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. laptop and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude