Customer Service Representative
Customer Service Representative
JOB DESCRIPTION
Be a Customer Service Representative (CSR) for our Transcom Iloilo site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
What's in it for YOU Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!
? Day 1 HMO
? Meal & Transportation Allowance
? Rice Subsidy
? Clothing Allowance
? 24/7 Teleconsult
? Free Psychologist Consultation
? In-house & Online Pharmacy
? Scholarship Program
? Retirement Fund
? Free Meal & Medicine (through Transcom’s Tap Card Rewards)
? Loyalty Incentives
? Accidental & Life Insurance
JOB QUALIFICATION
What we are looking for:
? Possess a positive attitude. ?
Have very good interpersonal skills (both written and oral)
? Take ownership for quality, competence, and commitment.
? Enjoy/thrive on autonomy within the franchise framework and be results focused.
? Be highly motivated and prepared to work hard.
? Have high personal energy and enjoy a lively environment.
? Be highly flexible and welcome change/improvements
OTHER JOB REQUIREMENTS
JOB BENEFITS
Health Card, Allowance, Scholarship Grants, Life InsuranceWORK LOCATION
IloiloCOMPANY PREVIEW
Dress Code
Language
Telephone No.
Mobile No.
Company Size
COMPANY OVERVIEW
LanceSoft’s mission is to establish global cross-culture human connections that further the careers of our employees and strengthens the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
We are appreciative and thankful to the clients and employees we work with every day that have made us a respected global workforce provider. We want the experience to be worthy of your investment, whether that investment is in capital, time, reputation, education, or skills you've acquired. We want to do right by you, create stories that you'll share with your friends, colleagues and peers.