Article Moderator - earn up to 30k - Fresh graduate of Journalism and Broadcasting

Full Time Work On Site
Fresh Graduates can apply Taguig

Article Moderator - earn up to 30k - Fresh graduate of Journalism and Broadcasting

Full Time

JOB DESCRIPTION

Responsibilities:
? Implement the online community moderation strategy, coordinating with stakeholders across
the Company to ensure its effectiveness and providing superior quality of customer service and
support to our community with the help of various communication tools (EG: slack, email for
quizzes, etc)
? Review and moderate contributor network articles, liaising with the Legal and editorial teams
where required
? Use guidelines and critical thinking skills to identify local, evergreen, and other content topics as
necessary
? Manage the contributor operations emails, and track communications
? Maintain article and video moderation playbook standards and assist on updates where
required (where there are gaps between policy and implementation)
? Monitor effective benchmarks for measuring moderation volume, and analyze, review, and
report on the effectiveness of moderation policies through the QA process (teams)
? Regularly feedback insights gained from community moderation into the editorial team
? Availability to workdays, evenings, nights, as well as weekends as and when required
? Classification knowledge of media landscape and classifications of that content to apply codes to
article sources.
? High news literacy and the ability to distinguish fact from opinion
? Follow standard operational procedures for escalation
? Article title reviews
Requirements:
? Preferably a degree in Journalism, English, Communications, or another related field.
? Preferably with 1-3 years of proven work experience in article moderation or within the same
capacity
? Must willing to work onsite at BGC Taguig 
? Analytical skills for determining whether the content complies with guidelines
? Have strong interest and knowledge regarding current events and news in the U.S.
? Experience with political content preferred
? Capability to meet tight deadlines, and prioritize activities
? Multi-tasking and time-management skills are needed on this role
? Good knowledge of various content platforms Ability to work in a fast-paced, high-pressure
environment
? Strong research, contextual analysis, and documentation skills with strong attention to detail
? Excellent written and verbal communication skills
? Basic understanding of web technology, interfaces, dashboards
 
Why join iOPEX?
• Competitive salary
• Exciting employee engagement activities
• Fast career growth and endless opportunities
• Accessible location
• HMO
• OT/Holiday pay
• Leave credits and conversions
 

JOB QUALIFICATION

Why join iOPEX?
• Competitive salary
• Exciting employee engagement activities
• Fast career growth and endless opportunities
• Accessible location
• HMO
• OT/Holiday pay
 
• Leave credits and conversions

OTHER JOB REQUIREMENTS

Education
Senior High School Graduate
Field of study
Others
Specialization
BPO/Call Center

JOB BENEFITS

Health Card, Allowance, 15th Month Pay, Life Insurance, Others

WORK LOCATION

Taguig

COMPANY PREVIEW

Average application processing time
Less than 1 week


Dress Code
Semi-formal

Language
Filipino
Industry
IT

Telephone No.
+63 9178430695

Mobile No.
+63 9178148839

Company Size
5000+ employees

Benefits

Working Hours
Sunday
01:00 AM-01:00 AM
Monday
01:00 AM-01:00 AM
Tuesday
01:00 AM-01:00 AM
Wednesday
01:00 AM-01:00 AM
Thursday
01:00 AM-01:00 AM
Friday
01:00 AM-01:00 AM
Saturday
01:00 AM-01:00 AM

COMPANY OVERVIEW

As a new-generation Digital service provider offering optimized Digital Engineering, Operations, and Studio Services, iOPEX Technologies helps you achieve that golden ratio where technology and business are in synergy. We take pride in challenging ourselves and extending boundaries to create new products and novel solutions for traditional and new-age businesses. Our suite of tools is high on performance but low on costs and puts your existing infrastructure to judicious use. Our customer-centricity, ability to take on challenges and financial risks, and go-getter DNA brings you a partner who is easy to work with and delivers beyond promises. No wonder we boast of a marquee list of Fortune 500 clients and many more, each being 100% referenceable. Our world-class service delivery is enabled by our highly skilled team and our robust IT infrastructure, processes, and products meet international quality standards. Our quality initiatives are blended with our constant endeavor to improve service excellence for our clients. iOPEX is compliant with the International Organization for Standardization and PCI Security Standards Council, which spells out our Policy on Quality Management Systems. iOPEX has developed and continues to invest in innovative delivery models to achieve what appear to be conflicting goals – sustainable cost recovery & enhanced customer experience. iOPEX has integrated three elements for success – strategic design of service delivery, seamless implementation of the recommended model, and operational discipline in continuous delivery. We call it the CIO model. We are neither technology consultants nor system integrators. We are process innovators focused on extracting the best out of the investments our clients have already made.

WHY JOIN US?

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