Technical Support
Technical Support
JOB DESCRIPTION
- Maintains and ensures the Access point, NAS, Internet, email and telephone connection availability and firewall management for In-house and Branch Offices.
- Research, diagnose, troubleshoot and identify solutions to resolve I.T product issues.
- Maintain and configured all workstation systems by hardening and disabling access to unnecessary input/output and system peripherals.
- Maintain Endpoint security and server maintenance.
- Provide prompt and accurate feedback to customers via phone, e-mail, and remote or in person.
- Working with customers/employees to identify computer problems and advising solutions.
- Conduct Pre and Post Product support for different software and hardware (Installation, Assembly, Troubleshooting etc.) For In-house, Branch office and customers.
- Represent the company during events like seminars and trainings for different software and hardware partners.
- Provide knowledgeable technical demonstration and training regarding focus products and conduct Basic and Advanced Configuration.
JOB QUALIFICATION
- Graduate of any IT related course
- Must have good knowledge with different software and hardware
- Flexible and trainable
- Willing to work on field.
OTHER JOB REQUIREMENTS
JOB BENEFITS
Health Card, Allowance, Life Insurance, OthersWORK LOCATION
San JuanCOMPANY PREVIEW
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Telephone No.
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COMPANY OVERVIEW
Motivated by its goal to provide complete service, Maximum Solutions Corporation has evolved to become a complete outsource company providing the clients with both skills and solutions appropriate to their business requirements. We stand out to become the preferred and trusted partner offering professional manpower services and advanced software solutions to our clients.
Maximum Solutions Corporation – as the company name implies, it is our commitment to serve our Clients to the best that we can with utmost dedication and support. We believe that exemplary and honest service begets trust and loyalty. Established in March 2001, Maximum Solutions Corporation is able to live up to its commitment, as evidenced by the growing number of satisfied clients.