CUSTOMER SERVICE REPRESENTATIVES
CUSTOMER SERVICE REPRESENTATIVES
JOB DESCRIPTION
Job Roles:
- Communicates suitable options for resolution in a well-timed method.
- Provide excellent customer service and ensure customer satisfaction.
- Answer professional inquiries, as well as ask people to obtain a full understanding of what information are being needed.
- Ability to exercise good judgment to handle calls appropriately.
- Resolves telephone messages and delivers information and facts/recommendations to users.
JOB QUALIFICATION
Job Qualifications:
- At least an HS/SHS graduate
- With or without BPO experience
- Must have strong verbal and written English communication skills
- Amenable to working onsite and in shifting schedules
- must be fully vaccinated
- Willing to start immediately
OTHER JOB REQUIREMENTS
Education
Senior High School Graduate
Field of study
Others
Specialization
BPO/Call Center
JOB BENEFITS
Health Card, CommissionWORK LOCATION
Cebu Metro, METRO MANILA, Davao, CDOCOMPANY PREVIEW
Average application processing time
Dress Code
Language
Less than 1 week
Dress Code
Any
Language
English
Industry
Telephone No.
Mobile No.
Company Size
Human Resources
Telephone No.
+63 9260170285
Mobile No.
+63 9260170285
Company Size
20 employees
Benefits
Working Hours
Sunday
Closed
Monday
9:00 am-6:00 pm
Tuesday
9:00 am-6:00 pm
Wednesday
9:00 am-6:00 pm
Thursday
9:00 am-6:00 pm
Friday
9:00 am-6:00 pm
Saturday
9:00 am-2:00 pm
COMPANY OVERVIEW
Talent OutsouRcing CHannel(TORCH) Solutions-Known to be one of the highly preferred HR extension in the industry and offering Language Proficiency Training.
First in Davao granted by Department of Labor and Employment to have PEA License (Private Employment Agency) with License No.: K-2016-00-001.
Talent OutsouRcing CHannel(TORCH) Solutions-provides training on how to deliver quality customer service and enhance the communication skills of each applicant. We offer English proficiency training as well as multi-lingual skill sets, trained in the latest service strategies and guidelines. We produce a qualified and fitted workforce through our training efforts.
Recognizing the fast-growing industry of Business Process Outsourcing (BPO) in our country and seeing the need of the companies to meet a certain number of qualified workforce with limited time, Talent OutsouRcing CHannel(TORCH) Solutions extends its service by providing direct endorsements for experienced and qualified candidates to Contact Centers. Seeing the increase of professionals locally with very limited opportunities, we acknowledge the BPO industry in which these professionals can build a career with.
We uphold high standards to surpass expectations in order to produce high-quality manpower. We offer our clients the people and services that raise the productivity and efficiency of their total workforce, including training, development and recruitment. We focus on our core business values with the vision to be the top sourcing center, providing opportunities and building an organization that develops and enhance Filipino talent with the right work ethics. Our success is built on our highly motivated and professionally trained personnel. We have people with a strong capacity to grow to meet our client needs, offering 24/7 quality service around the globe