Established in 2007, MDS Call Solutions, Inc. (MDSCSI), is a contact center specializing in providing complete order fulfilment system and other professional services ranging from order-taking, telemarketing, lead generation, customer relations management, telephone surveys, client support, and network and host monitoring services. MDSCSI currently does the delivery order taking of McDonald’s, a Pizza Chain and Doughnut Chain. A member of the Call Center Association of the Philippines (CCAP) since 2010.
For McDonald’s, MDSCSI handles the delivery hotline 8-MCDO (8-6236), online deliverywww.mcdelivery.com.ph, and the mobile ordering system.
MDSCSI provides the following to successful candidates:
regular employment status,
attendance incentive,
performance incentives,
referral incentives,
career growth,
training,
employee events/activities,
health and life insurance benefits