transcosmos Asia Philippines, a subsidiary of transcosmos inc., Japan group of companies. A leading provider of Back-Office and Contact Center Support, E-commerce, Digital Marketing and Big Data Analytics. With over 2,500 clients worldwide, strategically focused on providing a one-stop business outsourcing services.
A recognized global leader with over 48 years experience in outsourced services, which has earned us several awards including "Global Outsourcing 100 Leaders" awarded by IAOP 3 years running, ranked number 13 in the world for 2014, “Japan Contact Center Outsourcing Service Provider of the Year” from Frost & Sullivan and Ranked First Place Market Share Leader in Business Process Management in the Asia/Pacific and Japan Region Based Total Software Revenue for 2013 by Gartner.
transcosmos launched operations in 1966. Since then we have combined superior “human resources” with up-to-date “technological” capabilities to enhance the competitive strength of our clients by providing them with superior and valuable services.
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
transcosmos continues to pursue operational excellence by providing these services through our 133 locations in 18 countries with a focus in Asia.
Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, one-stop global E-Commerce service to deliver our clients’ excellent products and services to consumers in 39 countries.
transcosmos aims to be the “Global BPO Partner” of our clients to provide them with high quality BPO services on a global scale.